ANALISIS SURVEI KEPUASAN PELANGGAN TERHADAP E-COMMERCE DENGAN METODE SIMPLE ADDITIVE WEIGHTING

Online shopping is the process of purchasing goods / services by consumers to realtime sellers, without services, and through internet. The development online business in Indonesia now very rapid, one them online. stores or we often call e-commerce a form change that presented internet terms innovation providing various facilities transaction process. aim writer determine best e-commerce, therefore author uses SAW (Simple Additive Weighting) method because able make more precise assessment it based on value criteria preference weights have been determined, besides also can select alternative from number alternatives there ranking after determining for each attribute.